Hexure incident
Service Advisory : Firelight UAT restart at 9:45 AM ET
Hexure experienced a minor incident on July 8, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 08, 2026, 01:45 PM UTC
**Service Advisory : Firelight UAT restart at 9:45 AM ET** Today at 9:45 AM ET we will be performing a restart of the Firelight UAT Environment in order to accommodate an update related to the DTCC changes. Expected downtime is no more than 15 minutes. This update impacts only the UAT Environment. We apologize for any inconvenience this may cause. Please submit a JIRA ticket with with any questions or issues and an iCapital team member will assist you.
- monitoring Jul 08, 2026, 02:21 PM UTC
**Service Advisory : Firelight UAT restart at 9:45 AM ET COMPLETE** The Firelight UAT system restart has been completed and the system is back online and functioning normally. Please submit a JIRA ticket with with any questions or issues and an iCapital team member will assist you.