Hexure incident

Service Advisory: FireLight Maintenance Window 08/14/2026 (UAT)

Minor Resolved

Hexure experienced a minor incident on August 14, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 05:15 PM UTC
Resolved
Aug 14, 2026, 05:30 PM UTC
Duration
15m
Detected by Pingoru
Aug 14, 2026, 05:15 PM UTC

Update timeline

  1. monitoring Aug 14, 2026, 05:15 PM UTC

    **Service Advisory Firelight Maintenance Window 08/14/2026 (UAT)** At 11:15 a.m. MT today we will be updating the Firelight UAT environment to address an issue that is impacting testing for a subset of our clients. This update should take no more than 15 minutes This update may result in a brief loss of connectivity. We will provide a communication when this update is complete.

  2. monitoring Aug 14, 2026, 05:30 PM UTC

    **Maintenance Window Firelight UAT** The update to UAT has been completed and UAT is back online. We apologize for any inconvenience this may have caused. If you have any issues please submit a JIRA ticket and an iCapital team member will assist you.