Hexure incident
Service Advisory: Microsoft Maintenance Window 4/3 - 4/4 (FireLight UAT Staging and Production)
Hexure experienced a minor incident on April 4, 2026, lasting 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 03, 2026, 03:56 PM UTC
**Microsoft Maintenance Window- Updated** The Microsoft Maintenance Window scheduled for April 3, 2026 - April 4, 2026 will impact FireLight UAT, Staging and Production. this is a correction to the earlier communication that only referenced Production. . During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you.
- monitoring Apr 04, 2026, 03:00 AM UTC
**Microsoft Maintenance Window FireLight Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting April 3, 2026, at 11:00 p.m. Eastern ending by April 4, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight Production Environment only.** **Maintenance Window** Start: April 3, 2026 End: April 4, 2026 During active maintenance, FireLight users in the Production environment may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure