Hexure incident

FireLight 2.46 Off-Cycle Maintenance 4/14/2026 (UAT, Staging and Production)

Minor Resolved
Started
Apr 15, 2026, 04:00 AM UTC
Resolved
Apr 15, 2026, 04:30 AM UTC
Duration
30m
Detected by Pingoru
Apr 15, 2026, 04:00 AM UTC

Update timeline

  1. monitoring Apr 14, 2026, 11:30 PM UTC

    ** FireLight 2.46 Off-Cycle Maintenance 04/14/2026 to Begin at 10:00 p.m. MT** We will begin the update for the FireLight v2.46 Off-Cycle Maintenance 04/14/2026 at 10:00 p.m. MT (12:00 A.M. ET) during which time the environments will be offline.

  2. monitoring Apr 15, 2026, 04:00 AM UTC

    **FireLight 2.46 Off-Cycle Maintenance 04/14/2026 (UAT, Staging and Production)** On Tuesday, April 14, 2026, we will be performing a maintenance update to the FireLight UAT, Staging and Production environments. This update will support our rollout of improved telemetry. We’re introducing a new AuthProxy service to route embedded traffic. This improves our ability to monitor, troubleshoot, and proactively address issues, helping ensure a more reliable platform. **We will begin the FireLight 2.46 Off-Cycle Maintenance 04/14/2026 to UAT Staging and Production, starting at 10:00 p.m. MT.** Below is the anticipated timeline for this patch. We will communicate if there are any major delays. **Timeline: Tuesday, April 14, 2026** 10:00 p.m. MT – Begin updates 10:30 a.m. MT – All environments back online We will provide updates on the Trust Center throughout the process and when the maintenance is complete. For questions or assistance, please submit a Jira ticket, and a Hexure team member will assist you.

  3. monitoring Apr 15, 2026, 04:00 AM UTC

    **v2.46 Maintenance update Has Begun** The v2.46 off-cycle maintenance update has begun. All environments will be updated and back online at 10:30 PM MT

  4. monitoring Apr 15, 2026, 04:20 AM UTC

    **v2.46 off-cycle Maintenance is Complete** FireLight v2.46 off-cycle maintenance has been completed and all environments are back on line. If you experience any issues, please submit a Jira ticket and our support team will respond.

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