Hetzner Outage History
Hetzner degraded · 1 active incident View live status →Pingoru has recorded 219 incidents for Hetzner: 216 in the last 12 months and 91 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 37 | 564 of 720 (78%) |
| May 2026 | 30 | 292 of 744 (39%) |
| June 2026 | 30 | 680 of 720 (94%) |
| July 2026 | 25 | 483 of 744 (65%) |
| August 2026 | 28 | 513 of 744 (69%) |
| September 2026 | 27 | 479 of 720 (67%) |
| October 2026 | 32 | 430 of 589 (73%) |
Incidents, newest first
Minor June 8, 2026 Some newly created Object Storage buckets may not be available after creation 18d Cloud (Object Storage)
Started Jun 08, 2026, 08:59 AM UTC· resolved Jun 26, 2026, 09:34 AM UTC
- investigating Jun 08, 2026, 09:02 AM UTC
The Object Storage service in location fsn1 is currently degraded. Creation and deletion of buckets can be delayed, which causes them to not be functional for a short while. We are already working on fixing the issue and getting things back to normal.
- monitoring Jun 08, 2026, 05:10 PM UTC
The Object Storage service in location fsn1 is currently degraded. Creation and deletion of buckets can be delayed, which causes them to not be functional for a short while. We are already working on fixing the issue and getting things back to normal.
- investigating Jun 10, 2026, 07:14 AM UTC
The Object Storage service in location fsn1 is currently degraded. Creation and deletion of buckets can be delayed, which causes them to not be functional for a short while. We are already working on fixing the issue and getting things back to normal.
- investigating Jun 16, 2026, 02:11 PM UTC
The Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.
- investigating Jun 19, 2026, 11:10 AM UTC
The Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.
- investigating Jun 22, 2026, 05:12 PM UTC
The Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.
- monitoring Jun 25, 2026, 09:50 AM UTC
The Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.
Minor June 5, 2026 Maintenance emergency power system in DC9 7h 3m HEL1 (HEL1-DC9)
Started Jun 05, 2026, 04:00 AM UTC· resolved Jun 05, 2026, 11:03 AM UTC
- scheduled Jun 01, 2026, 10:23 AM UTC
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
- scheduled Jun 03, 2026, 12:14 PM UTC
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
- identified Jun 05, 2026, 05:10 AM UTC
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Minor June 1, 2026 Backbone connection fault between Frankfurt - Falkenstein 3h 9m Network (Backbone)
Started Jun 01, 2026, 03:34 PM UTC· resolved Jun 01, 2026, 06:43 PM UTC
- identified Jun 01, 2026, 04:22 PM UTC
We are currently experiencing a fault in the backbone connection between Frankfurt and Falkenstein. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.
- monitoring Jun 01, 2026, 05:14 PM UTC
We are currently experiencing a fault in the backbone connection between Frankfurt and Falkenstein. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.
Minor June 1, 2026 Discontinued support for operating system openSUSE 15.6 4h 30m
Started Jun 01, 2026, 11:00 AM UTC· resolved Jun 01, 2026, 03:30 PM UTC
- investigating Jun 01, 2026, 09:45 AM UTC
Since the official support for the operating system is very limited / is no longer available, we will discontinue support for the image openSUSE 15.6 and we will remove it from our official product portfolio beginning on March 13th 2026. If you still need this image, you will still be able to find it until further notice in the "old_images" section of our Installimage script. You can find a guide to Installimage on Hetzner Docs here: https://docs.hetzner.com/robot/dedicated-server/operating-systems/installimage Important note: The operating systems in the "old_images" folder will not receive any updates from Hetzner Online, nor will we be able to offer any technical support for them.
Minor May 29, 2026 Creation of Object Storage Buckets in location fsn1 degraded 2h 4m Cloud (Object Storage)
Started May 29, 2026, 06:00 AM UTC· resolved May 29, 2026, 08:04 AM UTC
- investigating May 29, 2026, 06:43 AM UTC
Creating new Buckets in location fsn1 can be delayed.
- monitoring May 29, 2026, 07:18 AM UTC
Creating new Buckets in location fsn1 can be delayed.
Minor May 27, 2026 Maintenance on router nbg1-core12 1d 2h Datacenter (Network-NBG1)
Started May 27, 2026, 07:00 AM UTC· resolved May 28, 2026, 09:37 AM UTC
- scheduled May 20, 2026, 08:48 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- identified May 27, 2026, 07:12 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- investigating May 27, 2026, 02:50 PM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- identified May 28, 2026, 07:23 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
Major May 19, 2026 Rescue system login with SSH key does not work 21h 33m Cloud (Cloud Server)
Started May 19, 2026, 09:45 AM UTC· resolved May 20, 2026, 07:18 AM UTC
- identified May 19, 2026, 03:47 PM UTC
Currently, there are problems with SSH key login in the rescue system. If you select an SSH key when you enable the rescue system, it can happen that the SSH key nonetheless is not set up in the rescue system. Log in to the rescue system with ssh key is then not possible.
Minor May 19, 2026 UPS function tests in HEL1-DC9 23h 34m HEL1 (HEL1-DC9)
Started May 19, 2026, 08:29 AM UTC· resolved May 20, 2026, 08:03 AM UTC
- scheduled May 19, 2026, 08:29 AM UTC
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
- identified May 20, 2026, 06:11 AM UTC
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Minor May 19, 2026 Maintenance Activities 6h 17m Cloud
Started May 19, 2026, 06:00 AM UTC· resolved May 19, 2026, 12:17 PM UTC
- scheduled May 18, 2026, 12:15 PM UTC
We will be performing maintenance during the specified time. During this period, there may be brief interruptions or limited availability of the API.
- identified May 19, 2026, 07:47 AM UTC
We will be performing maintenance during the specified time. During this period, there may be brief interruptions or limited availability of the API.
Minor May 19, 2026 Maintenance UPS systems in HEL1-DC9 1d 3h HEL1 (HEL1-DC9)
Started May 19, 2026, 05:00 AM UTC· resolved May 20, 2026, 08:03 AM UTC
- scheduled May 18, 2026, 01:00 PM UTC
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
- identified May 19, 2026, 05:05 AM UTC
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Minor May 12, 2026 Maintenance emergency power system in HEL1-DC5 8h 43m HEL1 (HEL1-DC5)
Started May 12, 2026, 04:00 AM UTC· resolved May 12, 2026, 12:43 PM UTC
- identified May 12, 2026, 03:59 AM UTC
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Minor May 12, 2026 Maintenance at backbone connection between Falkenstein - Frankfurt 5h 34m Network (Backbone)
Started May 12, 2026, 12:00 AM UTC· resolved May 12, 2026, 05:34 AM UTC
- investigating May 07, 2026, 01:44 PM UTC
In the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein - Frankfurt This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.
Minor May 7, 2026 Maintenance emergency power system in HEL1-DC4 20h 26m HEL1 (HEL1-DC4)
Started May 07, 2026, 08:00 AM UTC· resolved May 08, 2026, 04:26 AM UTC
- identified May 07, 2026, 08:29 AM UTC
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Minor May 7, 2026 Cloud Leaf fault hel1-cloud1-leaf44 1h 38m Cloud
Started May 07, 2026, 12:18 AM UTC· resolved May 07, 2026, 01:56 AM UTC
- identified May 07, 2026, 01:16 AM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf44. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- monitoring May 07, 2026, 01:42 AM UTC
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf44. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Major May 6, 2026 Problems on checking .at domain availability 1d 21h Panels (konsoleH)
Started May 06, 2026, 02:50 PM UTC· resolved May 08, 2026, 12:07 PM UTC
- investigating May 08, 2026, 09:56 AM UTC
Currently there is an error with checking the availability of .at domains. Because of this registering .at domains is also not possible at the moment.
Minor May 5, 2026 Fault report on recursive DNS for "de" domains 17h 4m
Started May 05, 2026, 08:00 PM UTC· resolved May 06, 2026, 01:04 PM UTC
- investigating May 05, 2026, 08:48 PM UTC
Due to a fault, there is currently limited availability to the recursive DNS resolution for "de" domains.
- monitoring May 05, 2026, 09:17 PM UTC
Due to a fault, there is currently limited availability to the recursive DNS resolution for "de" domains.
Minor May 5, 2026 Planned maintenance for leaf nbg1-cloud1-leaf63 20h 22m Cloud
Started May 05, 2026, 08:45 AM UTC· resolved May 06, 2026, 05:07 AM UTC
- investigating May 05, 2026, 11:21 AM UTC
We would like to inform you of an upcoming maintenance operation on central network components of our cloud infrastructure. The maintenance is scheduled for 2026-05-05 10:45:00 +0200 and is expected to take approximately one hour. Due to a critical software update, it is necessary to upgrade the network components to a new version. Because of an incompatibility between the versions, the updates on the redundant switches must be carried out simultaneously. As a result, despite the redundant network setup, a temporary unavailability of the affected services during the maintenance window cannot be avoided. During the maintenance period, cloud servers and volumes connected to the respective network component will be unreachable. We strongly recommend unmounting and detaching all affected volumes before the maintenance period begins in order to prevent potential data inconsistencies. Thank you for your understanding. Should you have any questions, we will be happy to assist you.
- monitoring May 05, 2026, 12:17 PM UTC
We would like to inform you of an upcoming maintenance operation on central network components of our cloud infrastructure. The maintenance is scheduled for 2026-05-05 10:45:00 +0200 and is expected to take approximately one hour. Due to a critical software update, it is necessary to upgrade the network components to a new version. Because of an incompatibility between the versions, the updates on the redundant switches must be carried out simultaneously. As a result, despite the redundant network setup, a temporary unavailability of the affected services during the maintenance window cannot be avoided. During the maintenance period, cloud servers and volumes connected to the respective network component will be unreachable. We strongly recommend unmounting and detaching all affected volumes before the maintenance period begins in order to prevent potential data inconsistencies. Thank you for your understanding. Should you have any questions, we will be happy to assist you.
Minor May 4, 2026 Maintenance work on the webmail system (webmail.your-server.de) 10h 46m Managed
Started May 04, 2026, 09:43 AM UTC· resolved May 04, 2026, 08:30 PM UTC
- scheduled May 04, 2026, 09:43 AM UTC
Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages. As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows: https://docs.hetzner.com/konsoleh/account-management/email/setting-up-an-email-account/ Thank you for your understanding.
- resolved May 04, 2026, 08:30 PM UTC
Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages. As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows: https://docs.hetzner.com/konsoleh/account-management/email/setting-up-an-email-account/ Thank you for your understanding.
Minor May 1, 2026 Eingeschränkter Support am 1. Mai 2026 1d 20h
Started May 01, 2026, 04:01 AM UTC· resolved May 03, 2026, 12:47 AM UTC
- monitoring May 01, 2026, 04:01 AM UTC
Start: 2026-04-30T22:00:00+00:00 Ende: 2026-05-01T22:00:00+00:00 Aufgrund des Feiertages am Donnerstag, den 1. Mai ist unser Support an diesem Tag nicht verfügbar. Der störungsfreie Betrieb sowie eine zügige Problemlösung sind durch Teams in den Rechenzentren fortlaufend sichergestellt. Sofern Sie einen Dedicated Server inkl. Telefonsupport von uns nutzen, können Sie uns per Supportanfrage oder telefonisch erreichen. Die direkte Durchwahl zum technischen Support wird Ihnen im Robot beim jeweiligen Server unter dem Punkt “Support” angezeigt. Kunden mit Managed Servern erreichen den kostenpflichtigen Bereitschaftsdienst über die Administrationsoberfläche konsoleH. Herzlichen Dank für Ihr Verständnis!
Minor April 29, 2026 Wartungsarbeiten an der Backbone-Verbindung zwischen Falkenstein - Frankfurt 3d 6h
Started Apr 29, 2026, 06:02 PM UTC· resolved May 03, 2026, 12:47 AM UTC
- monitoring Apr 29, 2026, 06:02 PM UTC
Start: 2026-05-07T00:00:00+00:00 Ende: 2026-05-07T04:00:00+00:00 Im oben genannten Zeitraum werden Wartungsarbeiten an der Backboneverbindung zwischen Falkenstein - Frankfurt durchgeführt. Dadurch kann es zu erhöhten Latenzen kommen. Bitte entschuldigen Sie die Unannehmlichkeiten. Vielen Dank für Ihr Verständnis.
Minor April 29, 2026 Load Balancer: Erstellung und Aktualisierungen vorübergehend nicht verfügbar 4h 32m
Started Apr 29, 2026, 11:27 AM UTC· resolved Apr 29, 2026, 03:59 PM UTC
- monitoring Apr 29, 2026, 11:27 AM UTC
Start: 2026-04-29T11:26:02+00:00 Wir haben derzeit Probleme bei der Erstellung und Aktualisierung von Load Balancern. Unser Team untersucht das Problem aktiv. Wir entschuldigen uns für die Unannehmlichkeiten und werden so schnell wie möglich weitere Informationen bereitstellen.
Minor April 29, 2026 Load Balancer: Erstellung und Aktualisierung privater Netzwerke in FSN1 gestört 8h 19m
Started Apr 29, 2026, 07:39 AM UTC· resolved Apr 29, 2026, 03:59 PM UTC
- monitoring Apr 29, 2026, 07:39 AM UTC
Start: 2026-04-29T06:30:00+00:00 Die Erstellung und Aktualisierung privater Netzwerke für Load Balancer ist im Rechenzentrum FSN derzeit gestört. Es kann zu vorübergehenden Einschränkungen beim Anlegen oder Ändern privater Netzwerke kommen. Monitoring 2026-04-29T07:39:54+00:00 Das Problem wurd behoben und wir beobachten die Situation.
Minor April 28, 2026 Wartungsarbeiten am Object Storage in FSN1 4d 10h
Started Apr 28, 2026, 02:31 PM UTC· resolved May 03, 2026, 12:47 AM UTC
- monitoring Apr 28, 2026, 02:31 PM UTC
Start: 2026-05-04T10:00:00+00:00 Ende: 2026-05-04T14:00:00+00:00 Wir führen planmäßige Wartungsarbeiten an unserem FSN1 Object Storage durch. Während dieser Zeit kann es zu kurzzeitigen Verbindungsabbrüchen kommen.
Minor April 28, 2026 Wartungsarbeiten Netzersatzanlage in FSN1-DC1 1d 22h
Started Apr 28, 2026, 08:56 AM UTC· resolved Apr 30, 2026, 07:12 AM UTC
- monitoring Apr 28, 2026, 08:56 AM UTC
Start: 2026-04-27T10:00:00+00:00 Vorraussichtliches Ende: 2026-04-30T14:00:00+00:00 Wir führen planmäßige Wartungsarbeiten an unseren Netzersatzanlagen durch. Aufgrund des redundanten Aufbaus unserer Stromversorgung wird keine Beeinträchtigung von Serversystemen erwartet. In_progress 2026-04-28T08:56:21+00:00 Die Wartungsarbeiten werden durchgeführt.
Minor April 28, 2026 Funktionstests USV und NEA in FSN1-DC11 4h 30m
Started Apr 28, 2026, 05:25 AM UTC· resolved Apr 28, 2026, 09:56 AM UTC
- monitoring Apr 20, 2026, 08:45 AM UTC
Start: 2026-04-27T11:00:00+00:00 Vorraussichtliches Ende: 2026-04-27T13:00:00+00:00 Wir führen Funktionstests an unseren USV-Anlagen und an unserer Netzersatzanlage durch. Aufgrund des redundanten Aufbaus unserer Stromversorgung wird keine Beeinträchtigung von Serversystemen erwartet.