Hetzner experienced a minor incident on May 27, 2026 affecting Datacenter (Network-NBG1), lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled May 20, 2026, 08:48 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- identified May 27, 2026, 07:12 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- investigating May 27, 2026, 02:50 PM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.
- identified May 28, 2026, 07:23 AM UTC
Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation, one side of the uplink will fail. Please check the function of the redundancy before maintenance.