Heron Data incident

Workflow Enricher errors

Critical Resolved

Heron Data experienced a critical incident on June 4, 2026, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 07:16 PM UTC
Resolved
Jun 04, 2026, 08:07 PM UTC
Duration
50m
Detected by Pingoru
Jun 04, 2026, 07:16 PM UTC

Update timeline

  1. identified Jun 04, 2026, 07:16 PM UTC

    We have identified the issue causing the outage with workflows with enrichers We are implementing a fix. We estimate this to be completed by 3:17 PM ET / 8:17 PM UTC We will rerun all affected workflows: workflows between 2:40pm ET / 07:40pm UTC and 3:17 PM ET / 8:17 PM UTC

  2. monitoring Jun 04, 2026, 07:46 PM UTC

    All workflow features are operational and failed workflows are being re-run

  3. resolved Jun 04, 2026, 08:07 PM UTC

    All impacted end users have been reprocessed