HeroCoders incident

Slower response (Issue Checklist Pro)

Minor Resolved View vendor source →

HeroCoders experienced a minor incident on July 27, 2026 affecting Issue Checklist Pro, lasting 12h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 10:22 PM UTC
Resolved
Jul 28, 2026, 10:59 AM UTC
Duration
12h 37m
Detected by Pingoru
Jul 27, 2026, 10:22 PM UTC

Affected components

Issue Checklist Pro

Update timeline

  1. investigating Jul 27, 2026, 10:22 PM UTC

    Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

  2. investigating Jul 27, 2026, 10:37 PM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  3. investigating Jul 27, 2026, 10:42 PM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  4. investigating Jul 27, 2026, 10:57 PM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  5. investigating Jul 27, 2026, 11:27 PM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  6. investigating Jul 27, 2026, 11:57 PM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  7. investigating Jul 28, 2026, 12:12 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  8. investigating Jul 28, 2026, 12:17 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  9. investigating Jul 28, 2026, 12:32 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  10. investigating Jul 28, 2026, 01:02 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  11. investigating Jul 28, 2026, 01:32 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  12. investigating Jul 28, 2026, 01:47 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  13. investigating Jul 28, 2026, 01:52 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  14. investigating Jul 28, 2026, 02:07 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  15. investigating Jul 28, 2026, 02:37 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  16. investigating Jul 28, 2026, 03:07 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  17. investigating Jul 28, 2026, 03:22 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  18. investigating Jul 28, 2026, 03:27 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  19. investigating Jul 28, 2026, 03:42 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  20. investigating Jul 28, 2026, 04:12 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  21. investigating Jul 28, 2026, 04:42 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  22. investigating Jul 28, 2026, 04:57 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  23. investigating Jul 28, 2026, 05:02 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  24. investigating Jul 28, 2026, 05:17 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  25. investigating Jul 28, 2026, 05:28 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  26. investigating Jul 28, 2026, 10:59 AM UTC

    We are continuing to investigate this issue.

  27. resolved Jul 28, 2026, 10:59 AM UTC

    This incident has been resolved.