HeroCoders Outage History

Started Jun 05, 2026, 05:05 AM UTC· resolved Jun 05, 2026, 06:02 AM UTC

1. investigating Jun 05, 2026, 05:05 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating Jun 05, 2026, 05:20 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. investigating Jun 05, 2026, 05:25 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

4. investigating Jun 05, 2026, 05:40 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

5. investigating Jun 05, 2026, 05:48 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

6. resolved Jun 05, 2026, 06:02 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

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Started Jun 02, 2026, 05:02 AM UTC· resolved Jun 02, 2026, 05:11 AM UTC

1. investigating Jun 02, 2026, 05:02 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved Jun 02, 2026, 05:11 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started Jun 01, 2026, 05:05 AM UTC· resolved Jun 01, 2026, 07:40 AM UTC

1. investigating Jun 01, 2026, 05:05 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating Jun 01, 2026, 05:20 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. investigating Jun 01, 2026, 05:25 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

4. investigating Jun 01, 2026, 05:40 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

5. investigating Jun 01, 2026, 06:10 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

6. investigating Jun 01, 2026, 06:40 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

7. investigating Jun 01, 2026, 06:55 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

8. investigating Jun 01, 2026, 07:00 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

9. investigating Jun 01, 2026, 07:01 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

10. resolved Jun 01, 2026, 07:40 AM UTC

    We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

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Started May 29, 2026, 01:27 AM UTC· resolved May 29, 2026, 01:36 AM UTC

1. investigating May 29, 2026, 01:27 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 29, 2026, 01:36 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 28, 2026, 10:17 PM UTC· resolved May 28, 2026, 10:27 PM UTC

1. investigating May 28, 2026, 10:17 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 28, 2026, 10:27 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 28, 2026, 05:47 AM UTC· resolved May 28, 2026, 06:08 AM UTC

1. investigating May 28, 2026, 05:47 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating May 28, 2026, 05:48 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. investigating May 28, 2026, 05:58 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

4. resolved May 28, 2026, 06:08 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 27, 2026, 10:26 PM UTC· resolved May 27, 2026, 10:35 PM UTC

1. investigating May 27, 2026, 10:26 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 27, 2026, 10:35 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 27, 2026, 03:00 PM UTC· resolved May 27, 2026, 05:27 PM UTC

1. investigating May 27, 2026, 03:00 PM UTC

   We would like to inform you that we are currently experiencing an incident affecting our Checklist for Jira Pro app. Our team is actively investigating and working on resolving the issue as quickly as possible.

2. investigating May 27, 2026, 03:01 PM UTC

   We are continuing to investigate this issue.

3. resolved May 27, 2026, 05:27 PM UTC

   This incident has been resolved.

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Started May 27, 2026, 02:37 PM UTC· resolved May 27, 2026, 02:56 PM UTC

1. investigating May 27, 2026, 02:37 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating May 27, 2026, 02:38 PM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved May 27, 2026, 02:45 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 27, 2026, 02:31 PM UTC· resolved May 27, 2026, 05:37 PM UTC

1. investigating May 27, 2026, 02:31 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating May 27, 2026, 02:38 PM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved May 27, 2026, 05:37 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 26, 2026, 10:18 PM UTC· resolved May 26, 2026, 10:27 PM UTC

1. investigating May 26, 2026, 10:18 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 26, 2026, 10:27 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 26, 2026, 05:02 AM UTC· resolved May 26, 2026, 05:11 AM UTC

1. investigating May 26, 2026, 05:02 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 26, 2026, 05:11 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 22, 2026, 05:31 PM UTC· resolved May 22, 2026, 06:17 PM UTC

1. identified May 22, 2026, 05:31 PM UTC

   Our developers are currently working on a fix.

2. monitoring May 22, 2026, 06:16 PM UTC

   A fix was implemented and we are now monitoring the situation.

3. resolved May 22, 2026, 06:17 PM UTC

   This incident has been resolved.

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Started May 21, 2026, 10:18 PM UTC· resolved May 21, 2026, 10:27 PM UTC

1. investigating May 21, 2026, 10:18 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating May 21, 2026, 10:21 PM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved May 21, 2026, 10:22 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 21, 2026, 10:23 AM UTC· resolved May 21, 2026, 10:49 AM UTC

1. investigating May 21, 2026, 10:23 AM UTC

   Checklist for Jira | Enterprise is responding slower than usual and we are currently looking into the issue.

2. investigating May 21, 2026, 10:38 AM UTC

   We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

3. investigating May 21, 2026, 10:43 AM UTC

   We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

4. resolved May 21, 2026, 10:49 AM UTC

   We have resolved the problem that caused Checklist for Jira | Enterprise to respond slower than normal. It's fully operational again.

Read the full incident report →

Started May 21, 2026, 09:43 AM UTC· resolved May 21, 2026, 01:10 PM UTC

1. investigating May 21, 2026, 09:43 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating May 21, 2026, 09:47 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved May 21, 2026, 01:10 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 20, 2026, 05:07 AM UTC· resolved May 20, 2026, 05:15 AM UTC

1. investigating May 20, 2026, 05:07 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 20, 2026, 05:15 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 12, 2026, 08:25 AM UTC· resolved May 14, 2026, 11:24 AM UTC

1. investigating May 12, 2026, 08:25 AM UTC

   We have identified an issue that impedes dialogs within the Checklist For Jira | Enterprise application from opening, leading to the complete freezing of the page and necessitating the user to refresh the browser tab to restore functionality.

2. investigating May 12, 2026, 08:26 AM UTC

   We are continuing to investigate the problem.

3. identified May 12, 2026, 08:44 AM UTC

   We have identified the issue and are working on a fix.

4. identified May 13, 2026, 08:04 AM UTC

   We are conducting internal testing to release the fix for the dialogs.

5. monitoring May 13, 2026, 10:30 PM UTC

   A fix has been implemented and deployed to production. We are currently monitoring the results.

6. resolved May 14, 2026, 11:24 AM UTC

   This incident has been resolved.

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Started May 12, 2026, 05:04 AM UTC· resolved May 12, 2026, 05:13 AM UTC

1. investigating May 12, 2026, 05:04 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 12, 2026, 05:13 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 07, 2026, 05:01 AM UTC· resolved May 07, 2026, 05:10 AM UTC

1. investigating May 07, 2026, 05:01 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. resolved May 07, 2026, 05:10 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started May 05, 2026, 01:13 PM UTC· resolved May 12, 2026, 07:52 AM UTC

1. investigating May 05, 2026, 01:13 PM UTC

   An issue has been identified concerning our recently migrated Forge custom fields, wherein the 'Checklist Text', 'Checklist Text (View-Only)', 'Checklist Progress Text', and 'Checklist Progress Percentage' custom fields are displaying outdated information or no data at all. We are presently conducting an investigation into the matter and will provide updates to this incident as new information becomes available. Instances where the Sync checklists to Custom Fields setting has been enabled may encounter stale or empty data in certain issues.

2. identified May 08, 2026, 07:32 AM UTC

   The issue has been identified and a fix is being implemented

3. monitoring May 08, 2026, 12:52 PM UTC

   Thanks for your patience. We have implemented a fix that ensures that our Checklist Text, Checklist Text (view-only), Checklist Completed, Checklist Progress, and Checklist Progress % are properly synced with the data displayed in our checklist issue panel. We are presently observing the outcomes and will provide an update once the synchronization status of the Jira custom fields checklist is verified as stable.

4. monitoring May 11, 2026, 07:49 AM UTC

   We are currently monitoring the outcomes of the recent fix in the production environment. Further updates will be issued once its effectiveness has been confirmed across all customer segments.

5. resolved May 12, 2026, 07:52 AM UTC

   This incident has been resolved.

Read the full incident report →

Started Apr 22, 2026, 01:02 PM UTC· resolved Apr 22, 2026, 01:20 PM UTC

1. investigating Apr 22, 2026, 01:02 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating Apr 22, 2026, 01:05 PM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved Apr 22, 2026, 01:20 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started Apr 15, 2026, 06:12 PM UTC· resolved Apr 15, 2026, 07:11 PM UTC

1. investigating Apr 15, 2026, 06:12 PM UTC

   Checklist for Jira | Enterprise is responding slower than usual and we are currently looking into the issue.

2. investigating Apr 15, 2026, 06:27 PM UTC

   We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

3. investigating Apr 15, 2026, 06:33 PM UTC

   We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

4. investigating Apr 15, 2026, 06:48 PM UTC

   We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

5. resolved Apr 15, 2026, 07:11 PM UTC

   We have resolved the problem that caused Checklist for Jira | Enterprise to respond slower than normal. It's fully operational again.

Read the full incident report →

Started Apr 13, 2026, 01:12 PM UTC· resolved Apr 13, 2026, 01:16 PM UTC

1. investigating Apr 13, 2026, 01:12 PM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating Apr 13, 2026, 01:13 PM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. resolved Apr 13, 2026, 01:16 PM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Started Apr 01, 2026, 05:07 AM UTC· resolved Apr 01, 2026, 05:38 AM UTC

1. investigating Apr 01, 2026, 05:07 AM UTC

   Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

2. investigating Apr 01, 2026, 05:22 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

3. investigating Apr 01, 2026, 05:28 AM UTC

   We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

4. resolved Apr 01, 2026, 05:38 AM UTC

   We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →