HENNGE One incident

File DLP Admin Console Dashboard is not displayed

Minor Resolved View vendor source →

HENNGE One experienced a minor incident on December 1, 2025 affecting HENNGE File DLP, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 01:39 AM UTC
Resolved
Dec 01, 2025, 07:32 AM UTC
Duration
5h 52m
Detected by Pingoru
Dec 01, 2025, 01:39 AM UTC

Affected components

HENNGE File DLP

Update timeline

  1. identified Dec 01, 2025, 01:39 AM UTC

    HENNGE File DLP 管理コンソール上のダッシュボードが表示されない問題を検知しました。 現在、システムチームにて復旧に向けて取り組んでいます。 ご迷惑をおかけしておりますこと、お詫び申し上げます。 ---------------------------------------------------------- We are currently experiencing an issue where the HENNGE File DLP Admin Console dashboard fails to load. The engineering team is actively working on a fix. We sincerely apologize for the inconvenience.

  2. monitoring Dec 01, 2025, 02:32 AM UTC

    本件につきまして続報です。 HENNGE File DLP 管理コンソール上のダッシュボードが表示されない事象につきまして、原因の特定、対応が完了し、現在は正常に処理が行われることを確認しております。 またダッシュボードの表示以外の影響は現在確認されておりません。 本件、ご迷惑をおかけしました事をお詫び申し上げます。 ---------------------------------------------------------- Here is an update regarding this matter. We have identified the cause of the issue where the dashboard on HENNGE File DLP management console was not displaying, and the necessary fixes have been completed. We have confirmed that the system is now functioning normally. Additionally, we have not identified any impacts other than the dashboard display issue at this time. We sincerely apologize for any inconvenience this matter has caused.

  3. resolved Dec 01, 2025, 07:32 AM UTC

    This incident has been resolved.