HENNGE One incident

An Issue in HENNGE Email Archive: An error occurs during the search

Notice Resolved View vendor source →

HENNGE One experienced a notice incident on May 21, 2026 affecting HENNGE Email Archive, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 06:14 AM UTC
Resolved
May 21, 2026, 06:14 AM UTC
Duration
Detected by Pingoru
May 21, 2026, 06:14 AM UTC

Affected components

HENNGE Email Archive

Update timeline

  1. resolved May 21, 2026, 06:14 AM UTC

    Email Archive におきまして、下記の時間帯に一時的に検索ができない事象が発生していた可能性があることを確認いたしました。 現在は正常に検索が行えることを確認しております。 ■事象発生期間 2026年5月19日 13時41分~14時06分頃 なお、メールのアーカイブ処理につきましては、上記時間帯においても正常に行われていたことを確認しておりますので、ご安心ください。 このたびはご迷惑をおかけしましたこと、深くお詫び申し上げます。 ---------------------------------------------------------------- We have confirmed that there may have been a temporary issue during the time period below in which searches in Email Archive were unavailable. We have also confirmed that searches are currently functioning normally. ■ Incident period May 19, 2026, approximately 13:41–14:06 (JST) Please note that email archiving itself continued to operate normally during the above time period. We sincerely apologize for any inconvenience caused.