HelpSpot incident
HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues
HelpSpot experienced a minor incident on July 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 11, 2025, 02:15 PM UTC
Type: Incident Duration: 7 minutes Affected Components: HelpSpot Hosted Email Jul 11, 14:17:51 GMT+0 - Monitoring - We have implemented a fix and we are monitoring email connectivity Jul 11, 14:22:29 GMT+0 - Resolved - This incident has been resolved. Jul 11, 14:15:01 GMT+0 - Investigating - We are currently investigating this incident. This only affects @[helpspotmail.com](http://helpspotmail.com) addresses.