HelpSpot incident

Small subset of helpspot servers reporting connectivity issues.

Minor Resolved View vendor source →

HelpSpot experienced a minor incident on September 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 08:35 PM UTC
Resolved
Sep 02, 2026, 08:35 PM UTC
Duration
—
Detected by Pingoru
Sep 02, 2026, 08:35 PM UTC

Update timeline

  1. resolved Sep 02, 2026, 08:35 PM UTC

    Type: Incident Duration: 29 minutes Affected Components: HelpSpot Cloud EU, HelpSpot Cloud US Sep 2, 20:43:02 GMT+0 - Identified - We have identified the issue are are applying a fix to each affected instance. Sep 2, 20:35:11 GMT+0 - Investigating - We are currently investigating this incident. Sep 2, 21:03:54 GMT+0 - Resolved - This incident has been resolved. Sep 2, 21:02:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.