Helpshift incident

Dashboard experiencing degraded performance

Minor Resolved View vendor source →

Helpshift experienced a minor incident on August 21, 2025 affecting Helpshift Dashboard, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 11:29 AM UTC
Resolved
Aug 21, 2025, 11:36 AM UTC
Duration
6m
Detected by Pingoru
Aug 21, 2025, 11:29 AM UTC

Affected components

Helpshift Dashboard

Update timeline

  1. investigating Aug 21, 2025, 11:29 AM UTC

    We are currently facing an intermittent issue with the Issues Section may not load as expected.

  2. resolved Aug 21, 2025, 11:36 AM UTC

    This incident has been resolved.