Resolved after 1 hour 8 minutes, affecting Helpjuice Knowledge Bases and Helpjuice.com Admin and 1 more, on May 26, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Helpjuice Knowledge BasesHelpjuice.com AdminHelpjuice APIHelpjuice DatabaseHelpjuice Search
Update timeline
- investigating May 26, 2022, 01:15 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring May 26, 2022, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2022, 02:24 PM UTC
This incident has been resolved.
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