Help Scout incident
Reporting Views Displaying Inconsistent Metrics
Affected components
Update timeline
- investigating Apr 13, 2026, 09:51 PM UTC
Hey there folks, we're currently receiving reports of Reporting Views displaying inconsistent metrics. Our team is investigating and we'll be back with more updates soon!
- investigating Apr 13, 2026, 10:57 PM UTC
Our team are still investigating issues with Reports. For now, you may see some inconsistent metrics as well as issues when creating/applying views to Reports. We'll post again as soon as we have more to share - thanks for your patience while we work on this!
- resolved Apr 13, 2026, 11:27 PM UTC
Our team has resolved this issue. You should no longer see inconsistent reporting metrics or any issues with reporting views. Apologies for the disruption today, folks!
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