Helius incident

Increased latency for account based calls

Notice Resolved View vendor source →

Helius experienced a notice incident on August 2, 2025, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2025, 03:59 AM UTC
Resolved
Aug 02, 2025, 04:54 AM UTC
Duration
54m
Detected by Pingoru
Aug 02, 2025, 03:59 AM UTC

Update timeline

  1. investigating Aug 02, 2025, 03:59 AM UTC

    We are currently investigating the increased latency for account-based RPC calls

  2. identified Aug 02, 2025, 04:15 AM UTC

    the issue has been identified and a fix is being implemented

  3. monitoring Aug 02, 2025, 04:19 AM UTC

    A fix has been implemented and the latency has recovered. We will continue to monitor it.

  4. resolved Aug 02, 2025, 04:54 AM UTC

    This incident has been resolved.