Helium incident

Service providing blockchain data to Explorer, Apps under emergency maintenance

Minor Resolved View vendor source →

Helium experienced a minor incident on January 11, 2023 affecting Wallet App, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2023, 08:19 PM UTC
Resolved
Jan 11, 2023, 11:32 PM UTC
Duration
3h 13m
Detected by Pingoru
Jan 11, 2023, 08:19 PM UTC

Affected components

Wallet App

Update timeline

  1. investigating Jan 11, 2023, 08:19 PM UTC

    During an upgrade to the latest database release, our service provider ran into an issue and had to stop the service that provides blockchain data to Explorer, Helium Vote, Helium App, and Wallet App. They're working on resolving the issue and hopefully have it back shortly.

  2. resolved Jan 11, 2023, 11:32 PM UTC

    This incident has been resolved.