Helium experienced a minor incident on July 4, 2023, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 04, 2023, 01:07 AM UTC
We have identified an issue with the Solana RPC and are coordinating with the third party provider on resolution. Helium Wallet App performance may be degraded at this time.
- identified Jul 04, 2023, 02:34 AM UTC
In furtherance to the Solana RPC degraded performance, we have identified additional impacts affecting Realms and are continuing to coordinate with the third party provider on resolution.
- resolved Jul 04, 2023, 05:11 AM UTC
This issue is now resolved. Realms and the Helium Wallet are back to normal operations.