Helium experienced a notice incident on November 14, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 14, 2023, 03:50 PM UTC
The automated job that was supposed to end the November 13th epoch (19,674) at UTC midnight stalled due to a dropped transaction. The job continued to wait for confirmation on a transaction that was never picked up by Solana. The epoch was manually ended by Core Developers at 15:30 UTC. No further action is needed. The team will be improving alerting to ensure we are notified earlier when epochs fail to close. Additionally, they will be repairing the automated job to include a timeout on transaction confirmations.