Helium incident

Onboarding Service Maintenance

Notice Resolved View vendor source →

Helium experienced a notice incident on April 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 08:58 PM UTC
Resolved
Apr 04, 2023, 06:00 PM UTC
Duration
—
Detected by Pingoru
Apr 04, 2023, 08:58 PM UTC

Update timeline

  1. resolved Apr 04, 2023, 08:58 PM UTC

    The Onboarding Service underwent Maintenance from 18:08 to 18:38 UTC on 2023-04-04. During this time it may have been impossible to onboard a new Hotspot on the Network. The maintenance has been completed and the Onboarding Service should be back to normal.