Helium experienced a critical incident on April 18, 2023 affecting Helium Packet Router, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Helium Packet Router
Update timeline
- investigating Apr 18, 2023, 09:34 PM UTC
We are aware of an ongoing issue with data transfer. During this time you may experience unstable device communication. The core team is investigating the root cause and will provide updates throughout the day.
- identified Apr 18, 2023, 09:49 PM UTC
The core team has identified the issue, which is caused by a mismatch in data transfer oracle versioning and NOT caused by the Solana Migration. The core team is actively working on resolving it. The estimated downtime is 1 hour, we will provide updates throughout the day.
- resolved Apr 18, 2023, 10:40 PM UTC
This incident has been resolved.