Helium experienced a major incident on May 5, 2023 affecting Wallet App, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Wallet App
Update timeline
- investigating May 05, 2023, 08:36 PM UTC
The Core Developers are investigating an issue that affects the Wallet App and the Wallet Widgets. Symptoms include: token balances not displaying, and the recommended websites tab is blank.
- identified May 05, 2023, 09:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 05, 2023, 09:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2023, 09:36 PM UTC
This incident has been resolved.