Helium incident

IOT PoC Oracle Data Delay

Minor Resolved View vendor source →

Helium experienced a minor incident on May 12, 2023 affecting Oracle Data Pipeline, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2023, 07:08 PM UTC
Resolved
May 12, 2023, 08:14 PM UTC
Duration
1h 6m
Detected by Pingoru
May 12, 2023, 07:08 PM UTC

Affected components

Oracle Data Pipeline

Update timeline

  1. identified May 12, 2023, 07:08 PM UTC

    Core developers have identified an issue with an upstream data provider that is causing a delay in oracle data delivery (for the verified iot S3 buckets). Specifically, community applications that track near real-time IOT Proof-of-Coverage data may be out of date which may impact Hotspot owners being able to see recent PoC activity. All of the data is still being recorded and will resume once oracle services are restored.

  2. monitoring May 12, 2023, 07:54 PM UTC

    Oracle Data has completed processing its backlog and core developers will continue monitoring these services. Community applications may take some time to recover from the delay.

  3. resolved May 12, 2023, 08:14 PM UTC

    This incident has been resolved.