Helium experienced a minor incident on June 9, 2023, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 09, 2023, 03:05 PM UTC
We are currently investigating an issue with the RPC with the third party provider. Explorer and Helium Wallet App performance may be degraded at this time.
- identified Jun 09, 2023, 03:43 PM UTC
The issue has been identified and a potential fix has been deployed.
- monitoring Jun 09, 2023, 04:36 PM UTC
The fix appears to have addressed the issue but we will continue to monitor to ensure stability is maintained.
- resolved Jun 09, 2023, 05:34 PM UTC
This incident has been resolved.