Helium experienced a major incident on February 6, 2024 affecting Wallet App, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 06, 2024, 11:31 AM UTC
As noted on status.solana.com, the Solana network is currently experiencing a chain halt which may affect some activity for Helium network users. Notably, deployers will not be able to onboard or move Hotspots and token holders may not be able to perform transfers or participate in other on-chain activity. Rest assured that Solana validators and core developers are working on resuming block production and that Helium oracle activity is not affected.
- identified Feb 06, 2024, 11:37 AM UTC
Engineers from across the Solana ecosystem are readying a new validator software release, which includes a patch to address an issue which caused the cluster to halt.
- identified Feb 06, 2024, 12:12 PM UTC
Solana validators have begun a coordinated restart with an updated release version. You can follow status here: https://stakewiz.com/restart
- monitoring Feb 06, 2024, 03:07 PM UTC
Block production has resumed on Solana. We will continue to monitor over the next few hours.
- resolved Feb 06, 2024, 03:26 PM UTC
We join the Solana community in thanking validator operators and core developers for their firefighting over the past few hours.