Helium experienced a minor incident on May 4, 2024 affecting Wallet App, lasting 5d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Wallet App
Update timeline
- identified May 04, 2024, 05:29 AM UTC
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button or try again later.
- resolved May 09, 2024, 04:45 PM UTC
The Helium Foundation has deployed additional Solana RPC infrastructure in order to support the growing Helium Wallet user base.