Resolved after 3 hours 48 minutes, affecting API and Web Application and 1 more, on March 30, 2023.
We are continuing to work on a fix for this issue.
Affected components
APIWeb ApplicationiOS Application
Update timeline
- identified Mar 30, 2023, 02:03 AM UTC
Helios is currently experiencing an outage due to a network we partner with. We understand the inconvenience this may cause you and your business, and we want to assure you that we are in constant contact with their team to restore your services as quickly as possible.
- identified Mar 30, 2023, 02:27 AM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 30, 2023, 09:32 AM UTC
This incident has been resolved.
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