Resolved after 2 hours 27 minutes, affecting API, on August 18, 2023.
All services impacted by an issue with Twilio have recovered and are operating as intended. This incident has been resolved.
Affected components
Update timeline
- identified Aug 18, 2023, 12:28 AM UTC
Twilio is experiencing an outage that effects Helios. We are monitoring the situation. You can follow progress here - https://status.twilio.com
- investigating Aug 18, 2023, 12:28 AM UTC
We are currently investigating this issue.
- investigating Aug 18, 2023, 12:30 AM UTC
We are continuing to investigate this issue.
- investigating Aug 18, 2023, 01:18 AM UTC
We are still monitoring the issue with Twilio that effects Helios - https://status.twilio.com
- resolved Aug 18, 2023, 02:56 AM UTC
All services impacted by an issue with Twilio have recovered and are operating as intended. This incident has been resolved.
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