Resolved after 3 hours 5 minutes, affecting API and Web Application and 1 more, on September 28, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
APIWeb ApplicationiOS Application
Update timeline
- identified Sep 28, 2023, 07:41 PM UTC
Twilio is experiencing an outage that effects Helios. We are monitoring the situation. You can follow progress here - https://status.twilio.com
- monitoring Sep 28, 2023, 10:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2023, 10:47 PM UTC
This incident has been resolved.
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