Heidi Health incident

Transcription Service Disruption

Resolved after 21 minutes, affecting API and API and 1 more, on March 11, 2025.

resolved Mar 11, 2025, 04:26 PM UTC

This incident has been resolved and full transcription services are available. Note and Document regeneration may be required for sessions affected during this time.

Started
Mar 11, 2025, 04:04 PM UTC
Resolved
Mar 11, 2025, 04:26 PM UTC
Duration
21m
Detected by Pingoru
Mar 11, 2025, 04:04 PM UTC

Affected components

APIAPIAPIAPIAPIHeidi Web AppHeidi Web AppHeidi Web AppHeidi Web AppHeidi Web App

Update timeline

  1. investigating Mar 11, 2025, 04:04 PM UTC

    We are currently investigating an issue processing transcription requests. Some users may experience delayed or failed requests.

  2. resolved Mar 11, 2025, 04:26 PM UTC

    This incident has been resolved and full transcription services are available. Note and Document regeneration may be required for sessions affected during this time.

Your product runs on more than Heidi Health

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →