Resolved on October 19, 2021.
This was an unexpected outage related to DNS Routing changes which impacted the Provider Portal and APIs. This issue lasted from 2:10pm ET - 3:04pm ET. Users were unable to access the HealthSnap systems during this time.
Update timeline
- resolved Oct 19, 2021, 07:23 PM UTC
This was an unexpected outage related to DNS Routing changes which impacted the Provider Portal and APIs. This issue lasted from 2:10pm ET - 3:04pm ET. Users were unable to access the HealthSnap systems during this time.
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