Healthise incident

Applications Degraded

Resolved after 21 minutes, affecting Coach and Custom Content Manager (CCM) and 1 more, on May 26, 2021.

monitoring May 26, 2021, 02:18 AM UTC

We have identified the issue and implemented a temporary fix. We will continue to monitor the situation as we work on a permanent fix. We will post an update when that is completed.

Started
May 26, 2021, 02:11 AM UTC
Resolved
May 26, 2021, 02:32 AM UTC
Duration
21m
Detected by Pingoru
May 26, 2021, 02:11 AM UTC

Affected components

CoachCustom Content Manager (CCM)Knowledgebase

Update timeline

  1. investigating May 26, 2021, 02:11 AM UTC

    Several Healthwise-hosted solutions are currently experiencing issues. Our team are working to fix the problem. We will post updates as we learn more.

  2. monitoring May 26, 2021, 02:18 AM UTC

    We have identified the issue and implemented a temporary fix. We will continue to monitor the situation as we work on a permanent fix. We will post an update when that is completed.

  3. resolved May 26, 2021, 02:32 AM UTC

    All issues have been resolved.

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