Healthise incident

Performance Issues

Resolved after 6 hours 34 minutes, affecting Coach and Communicate and 1 more, on July 30, 2024.

monitoring Jul 30, 2024, 03:01 PM UTC

Healthwise-hosted solutions are experiencing an outage related to one of our 3rd party solutions providers. Our team is monitoring progress and will post updates as we learn more.

Started
Jul 30, 2024, 03:01 PM UTC
Resolved
Jul 30, 2024, 09:36 PM UTC
Duration
6h 34m
Detected by Pingoru
Jul 30, 2024, 03:01 PM UTC

Affected components

CoachCommunicateContent BrowserCustom Content Manager (CCM)EMR ModulesKnowledgebase

Update timeline

  1. monitoring Jul 30, 2024, 03:01 PM UTC

    Healthwise-hosted solutions are experiencing an outage related to one of our 3rd party solutions providers. Our team is monitoring progress and will post updates as we learn more.

  2. resolved Jul 30, 2024, 09:36 PM UTC

    This incident has been resolved.

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