Healthise incident
WebMD Ignite Healthwise solutions disruption to utilization reporting data
Minor Vendor's status page →
Resolved after 145 days 3 hours, affecting Content as a Service (CaaS) and EMR Modules, on November 15, 2024.
We are continuing to investigate this issue.
Affected components
Content as a Service (CaaS)EMR Modules
Update timeline
- investigating Nov 15, 2024, 02:59 PM UTC
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting). Updates will be provided here as they become available. NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.
- investigating Jan 28, 2025, 07:59 PM UTC
We are continuing to investigate this issue.
- investigating Jan 28, 2025, 08:00 PM UTC
We are continuing to investigate this issue.
- resolved Apr 09, 2025, 06:31 PM UTC
This incident has been resolved.
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