Healthise incident

RESOLVED: Ignite Education APIs (V3) search, collection path, service line path endpoints failing

Resolved after 16 hours 58 minutes, affecting Ignite Education APIs, on May 13, 2025.

monitoring May 13, 2025, 09:26 PM UTC

The fix is in progress. A fix has been implemented and the index is building for the Ignite Content API. Issues with search endpoints should be resolved by 10pm ET.

Started
May 13, 2025, 09:26 PM UTC
Resolved
May 14, 2025, 02:24 PM UTC
Duration
16h 58m
Detected by Pingoru
May 13, 2025, 09:26 PM UTC

Affected components

Ignite Education APIs

Update timeline

  1. monitoring May 13, 2025, 09:26 PM UTC

    The fix is in progress. A fix has been implemented and the index is building for the Ignite Content API. Issues with search endpoints should be resolved by 10pm ET.

  2. resolved May 14, 2025, 02:24 PM UTC

    The issues have been resolved and the API is functioning as expected.

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