Resolved after 1 day 4 hours, affecting HealthClips Online, on July 2, 2025.
The HealthClips Online display issues have been resolved and the solution is fully functional. Thank you for your patience and we apologize for any inconvenience.
Affected components
Update timeline
- identified Jul 02, 2025, 04:10 PM UTC
HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers have identified the root cause and are working to fix the problem as quickly as possible. We will share updates as they become available.
- identified Jul 03, 2025, 12:49 AM UTC
The HealthClips Online video playback issue has been resolved and the team is addressing a few display issues (e.g., comprehension questions and auto-advance to next asset not available). We will share updates as they become available - we apologize for any inconvenience.
- resolved Jul 03, 2025, 08:11 PM UTC
The HealthClips Online display issues have been resolved and the solution is fully functional. Thank you for your patience and we apologize for any inconvenience.
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