Healthise incident
Healthwise by WebMD Ignite solutions outage - Investigating
Critical Vendor's status page →
Resolved after 52 minutes, affecting Coach and Communicate and 1 more, on October 7, 2025.
All performance issues have been resolved and all solutions are working as normal. We apologize for any inconvenience.
Affected components
CoachCommunicateContent BrowserEMR ModulesHW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.HW Content Services - iAPI, Taxonomy, Search, ContentKnowledgebase
Update timeline
- investigating Oct 07, 2025, 04:38 PM UTC
Healthwise solutions are currently experiencing an outage. Our Network Administrators and Engineers are actively working to fix the problem. We will post updates as we learn more.
- resolved Oct 07, 2025, 05:31 PM UTC
All performance issues have been resolved and all solutions are working as normal. We apologize for any inconvenience.
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