Healthie incident

Loading Issue for Zoom Appointments

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Jun 05, 2023, 09:00 AM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. resolved May 14, 2026, 08:05 PM UTC

    At 4:49 AM, Zoom released a change to its API that introduced invalid character encodings on some of their API endpoints. This caused generating and loading some Zoom-related info to cause an error in the Healthie platform. We released an update to handle the encoding issues, and this should be resolved as of 8:10 AM.