Healthie incident

Increased Chart Note Saving error rate

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Jul 06, 2023, 12:00 PM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. resolved May 14, 2026, 08:05 PM UTC

    From ~8:15 AM to ~9:00 AM we saw higher rates of chart note saving errors (updateFormAnswerGroup mutation), due to an issue with a Redis instance. This issue has been resolved.