Healthie incident

AWS Cloudfront Outage Affecting Healthie

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Jul 18, 2023, 05:24 PM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. investigating May 14, 2026, 08:05 PM UTC

    It looks like the issue may be specifically with the root domain (https://secure.gethealthie.com). If you are having trouble loading the site, please try going to https://secure.gethealthie.com/users/sign_in

  2. resolved May 14, 2026, 08:05 PM UTC

    AWS continues to be working, and we have not received new reports of this issue. We are considering this issue resolved.

  3. investigating May 14, 2026, 08:05 PM UTC

    Some users are receiving AWS Cloudfront server errors while loading our web front-ends (e.g https://secure.gethealthie.com/). This looks to be an outage with AWS itself, and other Cloudfront customers (unrelated to Healthie) are also posting about outages. We are actively monitoring and investigating.

  4. monitoring May 14, 2026, 08:05 PM UTC

    AWS looks to have recovered, and the site should be working as normal. Please refresh if you are experiencing any issues.