Healthie incident

Lab Testing API: Website Disruption

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Aug 11, 2023, 04:04 PM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. resolved May 14, 2026, 08:05 PM UTC

    This incident has been resolved.

  2. investigating May 14, 2026, 08:05 PM UTC

    Our lab partner Lab Testing API has reported a temporary website disruption due to a technical issue with their Physician Network. Lab Testing API is working to resolve this issue. If patients are reporting an issue ordering or fulfilling Quest lab orders via Healthie, please issue a support ticket to [email protected] for further support.