Healthie incident

Increase in 504 Errors

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Sep 19, 2023, 02:31 PM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. resolved May 14, 2026, 08:05 PM UTC

    Our host took the underlying host servicing our containers out of service. This has been completed, and we are seeing everything as resolved. We closing the incident, but will continue to monitor.

  2. monitoring May 14, 2026, 08:05 PM UTC

    We are seeing user reports of an increase in 504 errors. From an initial investigation, this looks to have been related to host-level load balancing across our application containers. We have restarted our application containers which looks to have resolved the issue, and have reached out to our host. We are continuing to monitor.