Healthie incident

Dosespot service issues causing prescribing errors for some providers

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Sep 21, 2023, 02:55 AM UTC
Duration
—
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. identified May 14, 2026, 08:05 PM UTC

    Dosespot has informed us that they expect this to be resolved via a fix they will release at ~8:30 PM ET

  2. identified May 14, 2026, 08:05 PM UTC

    Some providers are experiencing issues when trying to prescribe. Dosespot has confirmed it is an issue on their end and their team is actively working to resolve it. We continue to follow up with them, and will post updates as we have them.

  3. resolved May 14, 2026, 08:05 PM UTC

    Dosespot resolved this issue at around ~8:20 pm eastern.