Healthie incident

Latency Spike Leading to Increased Error Rate

Notice Resolved

Healthie experienced a notice incident on May 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:05 PM UTC
Resolved
Oct 30, 2023, 08:05 PM UTC
Duration
Detected by Pingoru
May 14, 2026, 08:05 PM UTC

Update timeline

  1. resolved May 14, 2026, 08:05 PM UTC

    Our APM reports a spike in latency at 4:04-4:05 pm eastern that led to a greater than normal number of timeout errors. Response times returned to normal, and our team investigated further. Our host confirmed the database was automatically restarted due to an underlying AWS EC2 incident.