HAULIX incident

SSL Connection Issue

Resolved after 1 hour 58 minutes, affecting Website, on May 2, 2022.

monitoring May 02, 2022, 10:00 PM UTC

We updated our system with a new SSL certificate and we're confirming the issue is resolved.

Started
May 02, 2022, 08:13 PM UTC
Resolved
May 02, 2022, 10:12 PM UTC
Duration
1h 58m
Detected by Pingoru
May 02, 2022, 08:13 PM UTC

Affected components

Website

Update timeline

  1. investigating May 02, 2022, 08:13 PM UTC

    We are currently investigating an SSL connection issue some customers are seeing in their browser.

  2. identified May 02, 2022, 08:35 PM UTC

    This appears to be an issue with a recent Chrome (ONLY) update. We're still investigating...

  3. monitoring May 02, 2022, 10:00 PM UTC

    We updated our system with a new SSL certificate and we're confirming the issue is resolved.

  4. resolved May 02, 2022, 10:12 PM UTC

    This incident has been resolved.

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