Hasura Outage History

Hasura is up right now

Pingoru has recorded 7 incidents for Hasura: 6 in the last 12 months and 2 in the last 90 days.

Source: hasura-status.com

7incidents recorded
6last 12 months
2last 90 days
66 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Hasura in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202611 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202623 of 720 (0%)
October 202600 of 508 (0%)

Incidents, newest first

Minor September 12, 2026 Increased latency on PromptQL 56m PromptQL API, PromptQL Playground

Started Sep 12, 2026, 02:48 PM UTC· resolved Sep 12, 2026, 03:44 PM UTC

  1. investigating Sep 12, 2026, 02:48 PM UTC

    We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. Dedicated data planes are not affected.

  2. identified Sep 12, 2026, 03:18 PM UTC

    We've identified the root cause and are working on mitigation.

  3. monitoring Sep 12, 2026, 03:37 PM UTC

    Applied a fix.

  4. resolved Sep 12, 2026, 03:44 PM UTC

    Resolved.

Read the full incident report →

Minor September 10, 2026 DDN connector builds are not completing 2h 6m

Started Sep 10, 2026, 04:03 PM UTC· resolved Sep 10, 2026, 06:10 PM UTC

  1. investigating Sep 10, 2026, 04:03 PM UTC

    We are investigating an issue where DDN connector builds are not completing. Our team is working to identify the cause and restore normal build processing.

  2. investigating Sep 10, 2026, 05:23 PM UTC

    We've identified the root cause: an authentication change in a recent control-plane upgrade caused new connector deployments to stall in a pending state. The fix has been merged and is being rolled out now. Once deployed, we'll re-run your pending connector builds and confirm your development environment is unblocked; no changes are needed on your side.

  3. monitoring Sep 10, 2026, 06:00 PM UTC

    We identified the root cause: an authentication change in the service that initializes connector deployments, introduced by an internal upgrade and deployed a fix at approximately 17:30 UTC. New builds started after this time are processing normally. Action required: builds started during the impacted window will not complete on their own. Please re-run any affected builds (ddn connector build create / ddn supergraph build create). No other action is needed. We are continuing to monitor and will post a final update once we have confirmed full recovery.

  4. resolved Sep 10, 2026, 06:10 PM UTC

    Connector deployments have been processing normally since the fix was deployed. Builds started during the impacted window still need to be re-run.

Read the full incident report →

Minor May 8, 2026 Project/Data Plane API DNS resolution failure with Hasura Cloud, DDN and PromptQL 1h 11m Hasura DDN Data Plane, PromptQL API, PromptQL Playground

Started May 08, 2026, 02:39 PM UTC· resolved May 08, 2026, 03:50 PM UTC

  1. investigating May 08, 2026, 02:39 PM UTC

    We're investigating alerts

  2. investigating May 08, 2026, 02:47 PM UTC

    Current signals point to DNS resolution errors with hasura.app domain

  3. investigating May 08, 2026, 02:57 PM UTC

    All systems are impacted. DNS resolution failures for hasura.app are affecting all systems.

  4. monitoring May 08, 2026, 03:08 PM UTC

    We've applied a fix and are seeing recovery.

  5. monitoring May 08, 2026, 03:13 PM UTC

    We're continuing to monitor.

  6. monitoring May 08, 2026, 03:24 PM UTC

    The issue has been resolved and services are restored. Due to DNS caching, some users may continue to experience connectivity issues cached records expire. We recommend clearing the cache wherever possible.

  7. resolved May 08, 2026, 03:50 PM UTC

    Incident is resolved. Please reach out to our support team if you're still encountering issues.

Read the full incident report →

Minor February 28, 2026 Elevated errors with PromptQL 1h 3m PromptQL Playground

Started Feb 28, 2026, 03:31 AM UTC· resolved Feb 28, 2026, 04:34 AM UTC

  1. identified Feb 28, 2026, 03:31 AM UTC

    We're aware of an issue causing elevated errors rates on PromptQL. Team is actively working on a fix.

  2. monitoring Feb 28, 2026, 03:40 AM UTC

    A fix has been applied.

  3. resolved Feb 28, 2026, 04:34 AM UTC

    This incident is now resolved.

Read the full incident report →

Critical December 5, 2025 Cloudflare outage affecting Hasura Cloud/DDN/PromptQL 14m

Started Dec 05, 2025, 09:08 AM UTC· resolved Dec 05, 2025, 09:22 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor October 20, 2025 AWS us-east-1 region outage 14h 31m

Started Oct 20, 2025, 09:19 AM UTC· resolved Oct 20, 2025, 11:50 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →