Hasura Outage History

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Hasura had 6 outages in the last 2 years totaling 20h 3m of downtime, averaging 0.2 incidents per month.

There were 6 Hasura outages since October 20, 2025 totaling 20h 3m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: hasura-status.com

Minor September 12, 2026

Increased latency on PromptQL

Detected by Pingoru
Sep 12, 2026, 02:48 PM UTC
Resolved
Sep 12, 2026, 03:44 PM UTC
Duration
56m
Affected: PromptQL APIPromptQL Playground
Timeline · 4 updates
  1. investigating Sep 12, 2026, 02:48 PM UTC

    Status: Investigating We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. Dedicated data planes are not affected. Affected components PromptQL API (Degraded performance) PromptQL Playground (Degraded performance)

  2. identified Sep 12, 2026, 03:18 PM UTC

    Status: Identified We've identified the root cause and are working on mitigation. Affected components PromptQL Playground (Degraded performance) PromptQL API (Degraded performance)

  3. monitoring Sep 12, 2026, 03:37 PM UTC

    Status: Monitoring Applied a fix. Affected components PromptQL API (Degraded performance) PromptQL Playground (Degraded performance)

  4. resolved Sep 12, 2026, 03:44 PM UTC

    Status: Resolved Resolved. Affected components PromptQL API (Operational) PromptQL Playground (Operational)

Read the full incident report →

Minor September 10, 2026

DDN connector builds are not completing

Detected by Pingoru
Sep 10, 2026, 04:03 PM UTC
Resolved
Sep 10, 2026, 06:10 PM UTC
Duration
2h 6m
Timeline · 4 updates
  1. investigating Sep 10, 2026, 04:03 PM UTC

    Status: Investigating We are investigating an issue where DDN connector builds are not completing. Our team is working to identify the cause and restore normal build processing.

  2. investigating Sep 10, 2026, 05:23 PM UTC

    Status: Investigating We've identified the root cause: an authentication change in a recent control-plane upgrade caused new connector deployments to stall in a pending state. The fix has been merged and is being rolled out now. Once deployed, we'll re-run your pending connector builds and confirm your development environment is unblocked; no changes are needed on your side.

  3. monitoring Sep 10, 2026, 06:00 PM UTC

    Status: Monitoring We identified the root cause: an authentication change in the service that initializes connector deployments, introduced by an internal upgrade and deployed a fix at approximately 17:30 UTC. New builds started after this time are processing normally. Action required: builds started during the impacted window will not complete on their own. Please re-run any affected builds (ddn connector build create / ddn supergraph build create). No other action is needed. We are continuing to monitor and will post a final update once we have confirmed full recovery.

  4. resolved Sep 10, 2026, 06:10 PM UTC

    Status: Resolved Connector deployments have been processing normally since the fix was deployed. Builds started during the impacted window still need to be re-run.

Read the full incident report →

Minor February 28, 2026

Elevated errors with PromptQL

Detected by Pingoru
Feb 28, 2026, 03:31 AM UTC
Resolved
Feb 28, 2026, 04:34 AM UTC
Duration
1h 3m
Affected: PromptQL Playground
Timeline · 3 updates
  1. identified Feb 28, 2026, 03:31 AM UTC

    Status: Identified We're aware of an issue causing elevated errors rates on PromptQL. Team is actively working on a fix. Affected components PromptQL Playground (Degraded performance)

  2. monitoring Feb 28, 2026, 03:40 AM UTC

    Status: Monitoring A fix has been applied. Affected components PromptQL Playground (Operational)

  3. resolved Feb 28, 2026, 04:34 AM UTC

    Status: Resolved This incident is now resolved. Affected components PromptQL Playground (Operational)

Read the full incident report →