Harvest incident
Billing and Harvest Setting Unavailable for Some Customers
Resolved after 1 hour 7 minutes, affecting Harvest Application and API, on September 16, 2020.
The issue has been resolved and things should be working as normal. If you experience any issues, please let us know!
Affected components
Update timeline
- identified Sep 16, 2020, 04:22 PM UTC
The payment processor Harvest uses to process your credit card payments to us is experiencing issues. This is temporarily causing issues for some Harvest customers who are trying to reach the Settings section of Harvest, or do activities related to their Harvest billing. This will NOT cause issues for Harvest customers using a payment gateway for invoices they send their clients.
- identified Sep 16, 2020, 04:37 PM UTC
The issue has been identified by the payment processor, and they're working on a fix. We'll continue to update till the issue is resolved.
- monitoring Sep 16, 2020, 04:47 PM UTC
The payment processor has implemented a fix and we're monitoring the results.
- resolved Sep 16, 2020, 05:30 PM UTC
The issue has been resolved and things should be working as normal. If you experience any issues, please let us know!
Your product runs on more than Harvest
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services