Harvest incident

Issues exporting data from Harvest

Resolved after 25 minutes, affecting Harvest Application and API and Harvest Background Jobs, on September 15, 2021.

resolved Sep 15, 2021, 12:19 PM UTC

We have resolved the earlier issue which was impacting export and attachment functionality in Harvest. Apologies for the inconvenience this caused to our customers.

Started
Sep 15, 2021, 11:54 AM UTC
Resolved
Sep 15, 2021, 12:19 PM UTC
Duration
25m
Detected by Pingoru
Sep 15, 2021, 11:54 AM UTC

Affected components

Harvest Application and APIHarvest Background Jobs

Update timeline

  1. investigating Sep 15, 2021, 11:54 AM UTC

    We are investigating an issue that is impacting exporting data from Harvest. Sorry for the inconvenience caused while we resolve this issue.

  2. resolved Sep 15, 2021, 12:19 PM UTC

    We have resolved the earlier issue which was impacting export and attachment functionality in Harvest. Apologies for the inconvenience this caused to our customers.

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