GumGum incident

Increased classification latency

Resolved after 13 hours 7 minutes, affecting Verity Api, on August 5, 2026.

monitoring Aug 05, 2026, 08:08 PM UTC

The underlying cause has been identified as misconfigurations due to a recent infrastructure migration. Processing delays are being reduced for most integrations.

Started
Aug 05, 2026, 01:50 PM UTC
Resolved
Aug 06, 2026, 02:57 AM UTC
Duration
13h 7m
Detected by Pingoru
Aug 05, 2026, 01:50 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Aug 05, 2026, 01:50 PM UTC

    We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

  2. monitoring Aug 05, 2026, 08:08 PM UTC

    The underlying cause has been identified as misconfigurations due to a recent infrastructure migration. Processing delays are being reduced for most integrations.

  3. resolved Aug 06, 2026, 02:57 AM UTC

    This incident has been resolved.

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